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Express Delivery Express Delivery
Receive your items via FedEx Tracked 24 Hour Delivery
Great Service Great Service
Fast delivery and friendly advice from our pet loving customer service team
Competitive Prices Competitive Prices
We offer unbeatable prices on genuine UK pet products

About Us

About UsWe welcome you to the Pets Direct Family where our mission is to build a lifelong relationship with you and your pets.

Shopping with Pets Direct means that everything you and your pets need if only a few clicks away. We delivery everything you need right to your doorstep, leaving you more time with your pet. At Pets Direct, our mission is to make taking care of the most playful member of your family as easy as possible.

Pets Direct was founded with the aim of delivering the widest range of high quality pet products at exceptional value. We supply thousands of the leading brands in pet care products to meet every single one of your pets' needs. Our website provides an accessible, easy to navigate shopping platform to select the best pet-related products.

Our uncompromising attitude to retaining the highest standard quality of every item we provide ensures that our products will enhance the wellbeing of your pets’ lives. Plus, our competitive prices on premium brands makes Pets Direct the only choice for all of your pet products.

Why Choose Pets Direct?

  • Premium Pet Care
    Pets Direct supply standardised products to ensure consistency and to guarantee that you receive on the highest quality items. A strict quality control guideline alongside standardised batch control assessments ensures the best quality products for your pets.
  • Affordable Prices
    We buy premium quality brands in bulk to keep costs low so that we can deliver your favourite pet care products directly to your door at a much lower cost. We save you time, money and hassle. We are dedicated to helping provide your pets with the care that they deserve.
  • Express Delivery
    Order by 1pm for next day delivery and our delivery team will dispatch your order through FedEx Fully Tracked Delivery. Our Next Day Delivery service costs £5.95 (excl VAT) for all orders up to 25kg, with an additional charge for heavier parcels which will be added at checkout.
  • Reward Points
    Every time you buy with Pets Direct, you automatically earn reward points which you can later redeem to give you money off your next purchase. You earn 1 reward point for each £1 spent on Pets Direct and each point earned equates to £0.01 off any order (i.e. 100 points gives you £1.00).
  • Affiliate Programme
    The Pets Direct Affiliate programme is a rewarding scheme as you help to spread affordable pet care products whilst earning at the same time! We offer up to 20% commission on all products when you directly refer a customer to our website.
  • Customer Service
    We pride ourselves on our excellent standard of customer care. At Pets Direct, we have a dedicated team of Customer Service staff on hand between our business hours of 9am – 5pm to answer all of your questions via telephone on 0800 599 9105 or you can contact to us by clicking here