We love hearing from our customers so please get in contact!
If you would like to place an order offline, have any questions about our products or would like some more information please do not hesitate to contact us.
Use the form below to submit your enquiry. To help deal with your enquiry more efficiently, make sure you select the appropriate Subject for the query. Once your query has been submitted, you will get a copy of your enquiry sent to your email address.
Enter the code shown above in the box below
Email
Send us an email with your query to support@planetshops.com We aim to respond within hours (Monday - Friday 9.30am-5.30pm). If this email related to an order, please ensure that you state your order number which will have been sent to you in a confirmation email when the order was placed.
Phone
If you wish to contact us by phone, please call us on 0800 599 9105. Our helpline is open between 10am-4pm Monday to Friday.
Post
Alternatively, you can send us a letter to the following address:
Pets Direct Planet Global Ltd New Derwent House 69-73 Theobalds Road London WC1X 8TA
© Pets Direct 2021.Company Number: 08278829